Support Center

Frequently asked questions.

Answers about our process, pricing, technical capabilities, and what happens after launch.

General
We provide website development, e-commerce, landing pages, custom web applications, admin dashboards, hosting, database development, and ongoing maintenance. See the full Services page for details.
We work with small and medium businesses, schools, clinics, startups, and organizations that need a professional digital presence or internal system.
Yes. Most of our projects are custom-built around the client's specific needs rather than forced into a fixed template.
Process
We follow six stages: Discover, Plan, Design, Develop, Test, and Launch. You'll have visibility and check-ins at each stage.
Landing pages typically take 1–2 weeks, company profiles 2–4 weeks, and e-commerce or custom systems 4–10 weeks depending on scope.
Yes, we share design mockups for approval before moving into development, so there are no surprises later.
Technical
Yes, every website we build is fully responsive across desktop, tablet, and mobile as standard practice.
Basic on-page SEO - semantic structure, meta tags, and performance optimization - is included by default. Advanced SEO strategy is available separately.
Yes, we design and integrate MySQL and SQL Server databases for systems that need structured, persistent data.
Yes, admin dashboards are one of our core services, built around your specific data and operational needs.
Pricing
Pricing depends on scope and complexity. Share your project details on the Contact page and we'll provide a tailored quote.
Yes, we build packages around your specific requirements rather than offering one-size-fits-all pricing.
Hosting can be included as part of your package or set up separately. Our studio works with Devastro.id as our hosting provider, so every website we build is hosted there.
Maintenance
Yes, we offer ongoing maintenance packages covering updates, security monitoring, backups, and technical support.
Yes, we can audit, repair, and improve websites we didn't originally build, including bug fixes and performance issues.
We remain available for support, monitor performance, and can continue adding features as your business grows.
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